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RESEARCH REPORT

In brief

Walled out

Don’t forget the nuts and bolts

86%

of COOs find it challenging to secure funding for their AI projects.

1 OUT OF 4

report spending more than a year for AI initiatives to move from pilot to fully scaled.

Talent: The hammer driving the nail

On the nail

1. Align commercial enterprise with the supply chain

Transforming supply chains into value chains and creating hyper-personalized offerings that are, in their purest forms, about "segments of one."

2. Anchor AI in everyone’s objectives

COOs need to serve as role models for change programs. Making AI a top priority and getting that buy-in throughout their ranks.

3. Execute AI through the “brilliant basics”

COOs need to ensure their organizations get the basics right. This starts with data, making sure it comes from sources beyond the four walls of the company and is shared with all stakeholders.

Segments of one

Pierre-François Kaltenbach

Senior Managing Director – Strategy & Consulting, Supply Chain & Operations, Europe Lead


Jaime Rodriguez Lagunas​​​

MANAGING DIRECTOR – APPLIED INTELLIGENCE, SUPPLY CHAIN & OPERATIONS GLOBAL LEAD


Lead – Supply Chain & Operations

Kris leads Accenture’s Supply Chain & Operations function and is a member of the company’s Global Management Committee.

Contributors

Contributors

ELSA SANS


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